Privacy Policy – Aarvya Weaves
At Aarvya Weaves, we are committed to protecting your privacy online. This Privacy Policy explains how we collect, use, and share information through our website, operated by Proclouders Consulting Pvt. Ltd.
. By using our site, you agree to the terms of this policy, so please read it carefully to understand how your personal information is handled.
Information We Collect
During Registration
When you register on our site, we may collect your name, address, phone number, email, gender, date of birth, and preferences.
Account and Transaction Information
For providing services such as payments and deliveries, we collect necessary information including:
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Your bank account details (for refunds in case of COD orders)
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Billing and delivery addresses
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Credit/debit card details (processed securely via payment gateways)
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Shipment tracking information
This information is used solely for completing your transactions, processing returns/refunds, and ensuring timely delivery of your order.
User Activity
We track data on your activities on the site, such as product preferences, delivery information, disputes, and communication in forums.
Browsing Information
We track your IP address, browser type, operating system, pages viewed, and sessions to improve the user experience.
User Interaction
We collect data on clicks, scrolls, conversions, and other interactions to analyze your user journey in real-time.
How We Use Your Information
We use the information collected for the following purposes:
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Verifying your identity
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Providing and managing our services
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Improving and customizing our services through data analysis
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Sending promotional offers, updates, and push notifications
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Preventing misuse of our services and responding to violations
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Complying with legal requirements and investigations
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Providing live tracking of orders and deliveries
Sharing Your Information
We may share your information with:
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Service providers who help us deliver our services
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Vendors to facilitate transactions, deliveries, and communication
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Affiliated companies and other designated service providers
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Legal, insurance, or regulatory bodies if required
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Our employees, contractors, and third parties for processing purposes
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Public platforms if you voluntarily upload information
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Other companies in case of a merger or acquisition
If we collaborate with third parties to offer products or services, their privacy policies will apply to your data.
Cookies and Similar Technologies
We use cookies and similar tools to analyze trends, manage the site, and gather demographic data. You can control cookies through your browser settings. We also use automatic data collection for analytics and reporting.
Security of Your Information
We take strong measures to protect your personal data, including:
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SSL encryption for data transmission
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Secure servers and firewalls
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Regular security audits and compliance reviews
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Limited access to personal information based on user roles
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PCI-DSS compliant payment gateways for financial transactions
However, while we use industry-standard practices, no system is completely immune to threats. We advise you to keep your account credentials confidential.
Service Announcements
We may send important service-related announcements (such as order status, account security alerts, and policy updates) necessary for your account.
If you opt out of promotional or marketing communications, we will respect your choice and ensure no unnecessary promotional notifications are sent.
Children’s Privacy
We do not knowingly collect personal data from children under the age of 18. Parents should monitor their children’s internet usage and site access.
Data Retention Policy
We retain user data for 12 months or as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Information related to accounts, transactions, and activities will be retained for 12 months following the termination of the user’s relationship with Aarvya Weaves, or as needed for legal, regulatory, or contractual purposes.
After this period, we will delete or anonymize the data securely, ensuring all personally identifiable information is irreversibly removed.
Policy Changes
We may update this Privacy Policy from time to time. Any changes will be posted on the site, and continued use of the site means you accept the new terms.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us:
📧 Email: procloudingpvtltd@gmail.com
📞 Phone: +91-8147617645
🏢 Address: #888, 6th cross, Mathikere, Bangalore – 560054, India.
